Privacy Policy

1. INTRODUCTION
At Fundraisher (“we,” “us,” “our”), your privacy is paramount. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website at fundraisher.com and our services. By using our services, you agree to the collection and use of information in accordance with this policy.
This Privacy Policy complies with the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other applicable privacy laws.

2. INFORMATION WE COLLECT
2.1 Information You Provide
We collect information you voluntarily provide when creating an account or using our services:

• Personal Information: Name, email address, phone number (optional)

• Athlete Information: Sport(s), level, team affiliations, athletic achievements

• Location: ZIP code (for demographics), city/state/country (optional display on hub)

• Content: Photos, videos, bios, and other content you upload to your hub

• Links: URLs to external fundraising campaigns, social media, and payment platforms

• Communications: Messages sent through our platform or to our support team

2.2 Information Collected Automatically

• Usage Data: Pages viewed, time spent, features used, hub visit counts

• Device Information: IP address, browser type, operating system, device type

• Cookies: See Section 7 for cookie policy

2.3 Information We Do NOT Collect

• Payment Information: We do not store credit/debit card information

• Transaction Data: We do not process payments or see donation amounts

• Home Addresses: We never require or store home addresses

 
3. HOW WE USE YOUR INFORMATION
We use collected information for the following purposes:

• Provide Services: Create and maintain your athlete hub, manager account, team hub, or partner hub

• Verify Identity: Confirm athlete status and account ownership

• Process Payments: Facilitate subscription payments through PayPal (payment data handled by PayPal)

• Communications: Send account notifications, service updates, and marketing (opt-out available)

• Improve Services: Analyze usage to enhance features and user experience

• Safety & Security: Detect fraud, abuse, and Terms violations

• Legal Compliance: Comply with legal obligations and enforce our Terms

 
4. HOW WE SHARE YOUR INFORMATION
4.1 We Do NOT Sell Your Data
We have never sold and will never sell your personal information to third parties.
4.2 Information Sharing
We may share your information in limited circumstances:

• Public Hub Content: Information you choose to display on your public athlete hub is visible to anyone with your hub URL

• Service Providers: PayPal for payment processing (they have their own privacy policies)

• Legal Requirements: When required by law, court order, or to protect rights/safety

• Business Transfers: In connection with merger, acquisition, or asset sale (users notified)

 
5. YOUR PRIVACY CONTROLS
5.1 Private by Default

• Not Indexed: Athlete hubs are NOT indexed by search engines (Google, Bing, etc.)

• Access Only via Link: Your hub is only accessible to people with your unique URL or QR code

• You Control Sharing: You decide who gets your hub link

5.2 Preferred Display Name
You have full control over how your name appears on your hub. Use your legal name, a nickname, stage name, or any name you prefer. We support preferred display names to protect your identity and support personal expression.
5.3 Location Privacy
We never require your home address. You control location visibility on your hub: display city and state, just state, or only country. Your ZIP code is collected during signup for demographics only (not displayed publicly).
 
6. YOUR RIGHTS (CCPA & GDPR)
Under applicable privacy laws, you have the following rights:

• Right to Know: Request what personal information we collect, use, and share

• Right to Access: Request a copy of your personal information

• Right to Delete: Request deletion of your personal information

• Right to Correct: Request correction of inaccurate information

• Right to Opt-Out: Opt out of marketing communications

• Right to Non-Discrimination: Not be discriminated against for exercising your rights

To exercise these rights, contact us at hey@fundraisher.com. We will respond within 30 days.
 
7. COOKIES & TRACKING
We use cookies and similar tracking technologies to provide and improve our services. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for site functionality (login, account management)

• Analytics Cookies: Help us understand how users interact with our site

• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling cookies may affect site functionality.
 
8. DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmitted over HTTPS/SSL

• Access Controls: Limited employee access to personal data

• Regular Audits: Security practices reviewed and updated

• No Payment Storage: We never store credit card information

However, no internet transmission is 100% secure. We cannot guarantee absolute security of your data.
 
9. DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide services. When you close your account, we delete or anonymize your information within 90 days, except:

• Legal Requirements: Information we must retain for legal or regulatory compliance

• Fraud Prevention: Information needed to prevent fraud or abuse

• Backup Systems: Information in backups deleted per our retention schedule

 
10. CHILDREN’S PRIVACY
Our services are not intended for individuals under 18. We do not knowingly collect information from anyone under 18. Age verification is conducted through PayPal. If we discover we have collected information from someone under 18, we will delete it immediately.
 
11. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and maintained on servers located outside your jurisdiction where data protection laws may differ. By using our services, you consent to such transfers. We ensure appropriate safeguards are in place for international transfers.
 
12. CHANGES TO PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date. We will notify users of material changes via email. Continued use after changes constitutes acceptance.
 
13. CONTACT US
Questions about this Privacy Policy or our privacy practices?Email: hey@fundraisher.com Website: fundraisher.com/contact